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This "Privacy Policy" (hereinafter referred to as the "Policy") describes and explains the types of personal data collected by the website www.timeforoneself.gr (hereinafter referred to as the "Website"), how it is managed, and where it can be used.

By accepting the Privacy Policy upon your entry, you explicitly agree to the collection, use, and disclosure of your personal data as defined below. In the future, the Website may provide additional uses and gain enhanced functionality. If this entails any changes in the way your personal data is collected and processed, more details and additional terms will be provided in this Policy. Unless otherwise stated, any new use/service introduced on the Website will be subject to this Policy. In cases where the use of any service on the Website (e.g., teleconferencing service) is governed by a specific privacy policy, that specific policy will apply in conjunction with this Policy. In case of conflict, the specific privacy policy of each service will prevail.

This Policy outlines how we protect your privacy as a general user of the services, not as a patient receiving counseling or mental health support from a professional. If you wish to learn about the maintenance of medical confidentiality and any specific rights you have as a patient, please contact the mental health professional with whom you have an appointment.

Data Collected by the Website

"Timeforoneself" collects and processes data solely for the purposes of lawful and proper operation and to offer the best possible experience to visitors of the Website.

We collect and process data related to the use of the website and our services ("usage data") for the purpose of analyzing website usage and monitoring and improving the website and our services. Usage data may include IP address, geographic location, browser type and version, operating system, referral source, visit duration, page views, and navigation paths on the website, as well as information about the timing, frequency, and manner of using our services and the website by you. The source of the usage data is Google Analytics. Information on how Google Analytics collects and processes data can be found here: www.google.com/policies/privacy/partners/.

For scheduling an initial online session with our mental health professional partner, we collect the following simple personal data: full name, email (mandatory), phone (optional). The accuracy of the email you provided is confirmed through a message we send. The purpose of collecting this data is to facilitate initial communication with you, and subsequently, this data will be transferred to the selected partner for the session, and you will also receive the email and phone number of the partner so you can contact them for any reason before the session or be notified if there is a need to change the time and/or date of the introductory session.

Data Recipients

The recipients of user data are "Timeforoneself" and the respective Partner designated by the platform. Your contact information is securely stored and not disclosed to third parties for any reason.

The Website may display advertisements from third-party websites and contain links to third-party websites. "Timeforoneself" does not control and is not responsible for the privacy policies and data protection practices of such websites. When you are redirected to such websites, this Policy does not apply, and we recommend that you read the respective privacy policies.

Partners

The partners of "Timeforoneself" are provided with detailed information about the privacy policy and the specific security rules observed by "Timeforoneself," sign a statement acknowledging and accepting these, and are bound by confidentiality regarding the use of personal data they access during the provision of their services.

The partners of "Timeforoneself" are independent providers. The Website’s role is limited to connecting Partners with users for the provision of Advisory Services. "Timeforoneself" does not have the authority and does not intend to dictate the manner, place, and time of providing Advisory Services to users or to give any instructions or guidance to the Partner regarding the provision of Advisory Services, nor to oversee and control the veracity of the Partner’s resume content or the diligent provision of Advisory Services by Partners. The services provided by each Partner are solely the responsibility of the Partner providing them, and "Timeforoneself" bears no responsibility for these services. If you feel that the Advisory Services provided by the Partner do not meet your needs or expectations, you can request to contact another Partner offering services through the Website.

Purposes of Processing

The personal data of users and visitors to the Website is limited to the information necessary for its operation and improvement, in accordance with applicable data protection legislation. This data is not disclosed to third parties. We do not sell, distribute, or lease your personal details to third parties unless we have your consent or are required to do so by law. We may disclose your personal data to third parties when such disclosure is necessary for the creation, exercise, or defense of legal claims, whether in legal proceedings or in administrative or extrajudicial procedures.

Specifically, "Timeforoneself" uses the data collected exclusively for the following purposes:

To conduct its business activities and provide (including improving) the services it offers.
To send important notifications, such as session confirmations and reminders, requests for session changes if necessary, service announcements, and management messages via email.
To send informational and promotional material, such as new services, offers, articles, etc., via email (optional, if you consent).

The data we collect is not shared with legal or natural persons except with your consent. We may also access, transfer, disclose, and retain personal data when we believe it is necessary for the following reasons: a) Compliance with applicable law or to respond to valid legal processes, which may also come from law enforcement or other government agencies. b) Maintaining the security of our products, including preventing or interrupting a computer systems or network attack or protecting the rights or property of "Timeforoneself."

Data Security

Protecting the Personal Data of visitors to our website and users of our services is a top priority for us. We take all necessary organizational and technical measures required to ensure the security, availability, and accuracy of our users' data. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures for safeguarding and ensuring your personal data.

Regarding communication via email or/and via SMS messages or/and Viber/WhatsApp, which includes reminders and rescheduling of appointments, service announcements, and management messages between you and "Timeforoneself," please be aware that such communication is not encrypted. The website cannot guarantee the security or confidentiality of messages sent via email or/and SMS messages or/and Viber/WhatsApp.

Duration of Processing Personal Data

The storage and processing of data of visitors to the website and users of our services are done only as permitted by law or with your explicit consent for as long as necessary to meet the purposes of processing (as defined above) or until you object to the use of your Personal Data by "Timeforoneself" or withdraw your consent. If required by law or for legal claims or defense of "Timeforoneself" against legal claims, the retention of personal data for a longer period is permitted, and "Timeforoneself" will retain the Personal Data for a longer period.

We will ask you to consent to the use of cookies in accordance with the terms of this Policy upon your first visit to the Website. A cookie is a small electronic file sent from a web server to a web browser and stored on your device’s hard drive (desktop computer, laptop, tablet, smartphone, or other device). The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help analyze web traffic or notify us when you visit a specific website. They also allow us, among other things, to store your preferences and settings. We use cookies to identify you when you visit our website and as you navigate through our Website, and to determine which pages are used, helping us analyze data about website traffic and improve our Website.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies if you prefer.

Accessing and Controlling Your Personal Data

Right of Access: You have the right to request information regarding whether and which personal data is collected and processed in relation to you.
Right of Correction: You may request the correction of your personal data, to the extent that it is inaccurate or incomplete.
Right of Deletion: You may also request the deletion of your personal data. "Timeforoneself" will delete your personal data without undue delay under the terms and conditions of applicable law, provided there is no legal obligation or other legal right to retain it.
Right of Restriction: You may request the restriction of the processing of your personal data under the terms and conditions of applicable law and be informed before the restriction is lifted.
Right of Withdrawal of Consent: Where the processing of personal data is based on your consent, you may withdraw this consent at any time. The withdrawal of consent does not affect the legality of processing based on consent before its withdrawal.
Right of Portability: You have the right to receive a copy of your personal data in electronic form and the right to transmit it to another data controller.
Right of Objection: You may object at any time to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or that of third parties. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing or for the establishment, exercise, or defense of legal claims.

To exercise any of the above rights, you may contact "Timeforoneself" at info@timeforoneself.gr. We will endeavor to respond to your request within one month from receipt. In exceptional cases, this period may be extended by an additional two months, with notification provided to you.

Amendments to this Policy

"Timeforoneself" reserves the right to modify this Policy at any time in accordance with changes in applicable legislation, regulations, or our data processing practices. Any changes to this Policy will be communicated through a notice on our Website or via other appropriate means. Please review this Policy periodically to stay informed about how we are protecting your personal data.

For any questions or concerns regarding this Policy or your personal data, please contact us at info@timeforoneself.gr.

Changes to This Policy

We reserve the right to update/revise this Policy at any time without prior notice by posting a new version on the website. We will process data according to the Policy in effect at the time you consented to the processing of your personal data under this Policy. When a significant change occurs in the Policy, we will notify you appropriately. You should periodically review this page to ensure you are satisfied with any changes to this Policy and carefully read any related notices you receive. By continuing to use the Website, you consent to the updated Policy. The privacy policy of the website is governed by the principles of Law 2472/1997, as amended and in force today.

Minors

The website is not intended for individuals under the age of 18. Consent from legal guardians must be provided before we offer mental health services to minors.

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